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Look, let's be honest about privacy
Nobody actually enjoys reading these things, but we've tried to make this as painless as possible. We're architects, not lawyers - so we'll explain things in plain English.
At Astral Quinthyros Architecture, we take your privacy seriously. Operating out of Toronto since day one, we've worked with hundreds of clients and we understand that trust is built on transparency. This policy explains what info we collect, why we need it, and what we do with it.
By using our website or working with us, you're agreeing to the terms laid out here. If something doesn't sit right with you, reach out - we're happy to chat about it.
What information do we collect?
Personal Details
When you reach out to us or fill out a contact form, we'll collect basics like your name, email, phone number, and company info. Sometimes we'll need your address if we're shipping documents or visiting your site.
Project Information
If you're working with us on a project, we'll collect details about your requirements, budget, timeline, site specs - basically everything we need to design something great for you.
Technical Data
Like most websites, we automatically collect stuff like your IP address, browser type, device info, and which pages you visit. Nothing creepy, just standard website analytics.
Communication Records
We keep records of our conversations - emails, phone calls, meeting notes. It helps us remember what we discussed and keeps projects on track.
How we actually use your information
We're not gonna sell your email to some random marketing company. Here's what we actually do with your data:
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Project delivery: The big one. We use your info to design, plan, and execute your architectural projects. Can't really build you a sustainable commercial tower without knowing what you need, right?
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Communication: We'll email or call you about your project, send updates, answer questions, and coordinate meetings. Standard business stuff.
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Legal obligations: Sometimes we gotta keep records for regulatory or legal reasons. Architecture's a regulated profession in Canada, so there are rules we follow.
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Website improvement: Those technical bits we collect help us figure out if our website's actually working or if it's a confusing mess that needs fixing.
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Occasional updates: We might send you news about our projects or services. But we're architects, not spammers - you won't hear from us every day.
How we keep your data secure
We've been in this business long enough to know that security matters. Here's what we do:
- Encrypted data transmission (that little padlock in your browser)
- Secure servers with regular backups
- Limited access - only team members who need your info actually get it
- Regular security audits and updates
- Password-protected systems and two-factor authentication
Look, no system's 100% bulletproof, but we're doing everything reasonable to protect your information. If there's ever a breach, we'll let you know ASAP and follow all the legal requirements under Canadian privacy laws.
Your rights (yeah, you've got 'em)
Under Canadian privacy legislation (PIPEDA and provincial laws), you've got rights. Here's what you can do:
Access Your Data
Ask us what personal info we have about you. We'll give you a copy within 30 days.
Correct It
If something's wrong or outdated, let us know and we'll fix it.
Delete It
Want us to erase your data? We can do that, unless we're legally required to keep it.
Opt Out
Don't want marketing emails? Unsubscribe anytime. Easy.
To exercise any of these rights, just email us at info@astralquinthyros.info or give us a call. We'll get back to you quickly.
How long we keep your data
We don't hoard information forever. Here's our general approach:
- Active projects: We keep everything we need for as long as we're working together
- Completed projects: Project files and documentation are kept for 10 years (that's the professional requirement for architects in Ontario)
- General inquiries: If you contacted us but didn't become a client, we'll keep your info for about 2 years then delete it
- Marketing contacts: Until you unsubscribe or ask us to remove you
After these periods, we securely delete or anonymize your information unless there's a legal reason to keep it longer.
Links to other websites
Our website might have links to other sites - supplier portals, industry organizations, partner firms, whatever. Once you click away from astralquinthyros.info, this privacy policy doesn't apply anymore. Those sites have their own policies, so give 'em a read if you're curious.
We're not responsible for what happens on other websites, even if we linked to them. Just a heads up.
Changes to this policy
We might update this privacy policy from time to time - new laws, new technology, new services, whatever. When we make significant changes, we'll post a notice on our website and update the "last updated" date at the top.
If you're an active client, we'll shoot you an email about major changes. For everyone else, it's worth checking back here occasionally.
Questions? Just ask.
If something in this policy doesn't make sense, or you've got concerns about how we handle your data, don't hesitate to reach out. We're real people and we're happy to talk.
Get in touch:
Email: info@astralquinthyros.info
Phone: (416) 555-0142
Mail: 1250 Bay Street, Suite 800, Toronto, ON M5R 2A4, Canada
If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Still have questions about privacy?
We're here to help. Reach out and we'll walk you through anything you need to know.
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